Together with our 24 hour monitoring center, our armed response services involves qualified personnel all registered with the Private Security Industry Regulatory Authority (PSIRA). They are all licensed to possess firearms while on duty and operate in terms of Firearms Control Act, 64 of 2000. They undergo regular firearm and practical training. In addition, they are inducted on how to deal with clients ranging from complaints and general customer services.
We offer customized armed response service solutions based on the requirements of our clients. Attention to detail is applied to all queries received where we assess the nature of the query and, if possible, investigate and provide feedback to our client.
Our objective is to offer you, our valued, peace of mind through prompt, tailor-made and customer oriented service.
Please note that our armed response service will only become available towards the end of the first quarter in 2016.